Frequently asked questions
Here at BORPAYS we understand life is stressful and as you are part of the family, we will strive to help you every step of the way. Below are our most frequently asked questions, we want to make sure you have all the information you need.
How long does it take to get paid?
Timeframe for payment will vary from deal to deal. Some may take up to 90 days to clear account, but you can always keep up to date on pending payments through your dashboard.
My payment says pending, what does this mean?
This means you have participated in a task, but it has not yet cleared with the company that the offer is with. Once this has cleared, you will be notified and your BORPAYS account will be credited within 24 hours.
Are there any subscription fee’s to Borpays?
No, we will never ask you for money. BORPAYS wants to help you save and earn so by asking you to pay for this service, would go against our company ethics.
I cannot access any deals, why is this?
This is because you are yet to complete your profile. Please go back and check you’ve added all your details correctly.
Is there a minimum payout?
Yes. After you have earned £20 with BORPAYS, you can cash out. Only cleared payments are eligible for this.
I forgot my password, what do I do?
If you have forgotten your password, please click here. We will send you an email with a link to create a new password.
How long does it take to withdraw to paypal or bitcoin?
In most cases withdrawals are processed within 2 hours of request, but sometimes this process may take up to 24 hours.
Don’t see the answer to your question? Simply click on the blue circle located in the bottom right of your screen to chat with and a member of our friendly team will be happy to assist you. Alternatively, you can submit a ticket using the form at the bottom of this page.